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There is a change coming to city utility bills for water, sewer and trash. Namely, do not expect a paper statement mailed to your address.
According to a statement by the city Tuesday, during the closure at Newton City Hall, utility bills are not being printed or mailed.
However, bills are still being generated and meters are still being read. City residents will be able to their bill online at www.municipalonlinepayments.com/newtonks. Customers are not required to pay the bill online, though that is an option with an additional $1 fee.
To sign up for a username and password, an email address is required. A user account number, listed on a previous bill, is required to access individual bills.
Normal billing dates still apply. If you usually get a bill on the first of the month, the balance will show on your account on that date. Paper statements will be mailed once City Hall reopens.
And for customers who forget, late fees and shutoffs have been suspended during this time.
Payments can still be mailed or dropped in the drop boxes at City Hall or Dillons. Credit card payments can be made on the website. If you have automatic bank drafts set up, that will occur as usual.
Residents should use the website to check balances if possible, but if they do not have internet access, they can call the Utility Billing Office at 316-284-6007.
The city of Newton closed city facilities to the public on March 25 to protect the health of city employees and the public and help limit the spread of the coronavirus.