Catch someone in the act of providing exceptional customer service?
Report it here.
We have our family dogs groomed at "Dog Days Grooming" by Debi Rodgers. Debi does an excellent job of grooming our pets and she always treats them with extra TLC. They just love her! Debi and Dog Days Grooming are "tops in our books" plus a real asset to our community!
— Sally Anne Rowley
Recently we were having phone troubles. It was a phone that was not purchased locally, but that did not matter. When we took that phone into the local Z Wireless store, Dana and Jeremy never once asked where we purchased the phone, only jumped right in and tried to help solve the problem. Between both of them, they probably spent a total of 2-3 hours trying to fix the issue. We were very grateful for their persistence and guidance! Thank you Dana and Jeremy!
— Kim Manring
While going through the carwash at Conoco One Stop on 12th street, I had the most unexpected surprise. My car is in the carwash and starts shaking and I look up from reading emails on my phone and there was Barry Powell scrubbing the bug guts off the front of my windshield and bumper with a sponge! It was truly a surprise! Thank you Barry - my car looked much nicer for your efforts!!
— Kim Manring
Have you experienced great customer service at one of our local businesses? We, at the Chamber, want to hear from you! Share your experience, and we’ll shout it to the community with help of theKansan. Contact Cindy Rankin today at 283-2560 or by email at
"Get Caught" is an initiative of the Newton Area Chamber of Commerce and Visitors Bureau. For more information, or to send in a "Get Caught" report, visit on the Internet.